Content Removal & Complaints

Last updated: June 15, 2026

This page tells you how to report content displayed on the AllureEngine website that violates our Acceptable Use Policy, your privacy or likeness rights, or applicable law — and what happens after you do.

If you believe material involves a minor: Email support@allureengine.com with subject "URGENT — CSAM" or contact the appropriate national hotline (NCMEC in the U.S.; INHOPE for other jurisdictions). We treat such reports as the highest priority, remove the material immediately, and cooperate with law enforcement.

1. What you can request removal of

Any image displayed on allureengine.com (e.g. in the demo gallery) that you believe depicts a real, identifiable person without their consent.
Any image you believe depicts a minor or a person presented as a minor.
Any image you believe infringes your copyright — see also the DMCA Policy for the formal notice procedure.
Any image you believe violates our Acceptable Use Policy (non-consensual scenarios, bestiality, incest, watersports, snuff, etc.).
Personal data displayed about you (name, contact details, etc.) — see also our Privacy Policy for GDPR rights.

2. How to submit a removal request

Email support@allureengine.com and include:

The URL of the page where the content appears (e.g. https://allureengine.com/gallery.html#ep-1234).
What's wrong — which AUP category, or which legal right, you believe is being violated.
Your relationship to the subject if applicable (e.g. "I am the person depicted", "I am the parent/guardian", "I am the copyright holder").
Proof of identity or rights sufficient to verify your claim. For non-consensual likeness claims, a photo of you holding an ID document is acceptable; we retain it only as long as needed to verify and resolve the request.
Your contact details (email, optionally phone number).

3. What happens next

Step	SLA
We acknowledge your report.	1 business day
For urgent reports (CSAM, non-consensual intimate imagery): we remove the material before completing review.	Same day
We review the report and verify your claim.	Within 5 business days
If verified, we remove the material and notify you.	Within 5 business days
Where the report involves illegal content, we preserve evidence and cooperate with law enforcement as required.	As required by law

4. False or bad-faith reports

Submitting a knowingly false removal request — for example, claiming a fictional AI-generated character is a real person you do not actually know — may result in your contact details being shared with the affected parties and reported to the relevant authorities.

5. What we do NOT do

We do not store user-generated images on our servers. Removal requests only apply to content actually published on allureengine.com.
We cannot remove copies of an image that have been redistributed by third parties (use the platform's own takedown process).
We cannot retroactively police images generated by users on their own machines — but we can revoke their AllureEngine license if abuse is shown.

6. Contact

Abuse / removal: support@allureengine.com
Copyright (DMCA): support@allureengine.com — see DMCA Policy
Privacy (GDPR / CCPA): support@allureengine.com — see Privacy Policy
General: support@allureengine.com

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